Once upon a time FM teams made sure the property worked and the Surveying and Accounting teams made sure it returned a profit. But we understand they things don’t work in isolation. We encourage complete connectivity between the teams and we find it yields much better solutions.Like our Surveying team, our FM team has 'been around the block'. We encourage two things, primarily: freedom and support. By providing comprehensive training and ongoing mentoring we can trust our team of FMs to deliver a brilliant service to our clients. Our confidence in that approach gives them freedom to operate away from red tape and bureaucracy.
We will always provide a dedicated FM to each multi-let office property and business park; sometimes we will dedicate more than one. We operate a buddy system, so there’s always someone with the knowledge and time to answer any questions our clients or customers may have. Our FMs need to know a lot, about a lot, and we are proud that they do.
I have been doing this job since 2015.
I believe in communication, connectivity and professionalism. Without communication we will not achieve our goals, without connectivity we won’t hear our clients, and without professionalism we will not have a business. I love working at Ashdown Phillips as everyone makes me feel part of one big family.
I am inspired when the ‘impossible becomes possible’ – to tackle a problem and never give up, no matter how challenging.
Prior to joining Ashdown Phillips I was a receptionist for one of our suppliers, AM Services and started with APP in February 2019. I pride myself on being organised, delivering a brilliant property management service and ensuring the building is ran as smoothly as possible – communication, support and hard work allow our team to work as one to provide a first-class professional service.
Outside of work I enjoy keeping fit and when I’m not in the gym I love spending time with friends and family and going to the theatre.
Prior to joining Ashdown Phillips I was the Head of Security at Farnborough Business Park and really enjoyed helping with FM tasks which is what lead to this career change.
My favorite part of the job is the opportunity to work with such a wide range of people which enables us to share ideas, skills and knowledge between us. I like to acknowledge others strengths and treat my colleagues as equals.
When not at work, I enjoy spending time with my family and like to keep fit doing boxing.
At The Milton Park Innovation Centre, we work hard as a team to provide a friendly, professional service to both occupiers and visitors to the centre. Our aim is always to achieve a warm informative experience. I have been in this role since 2014.
I love feeling part of a team and knowing that my work is appreciated.
I’m inspired to be part of a successful company and knowing that my contribution to the work place is appreciated.
I am based at The Terrace in Leeds and I am proud to hold the only title of Event Co-ordinator within Ashdown Phillips. With my First-Class Honours degree in Event Management and my experience working across a varied event portfolio, I pride myself in my extremely organised approach to project management and meticulous attention to detail.
I believe the key to a successful event is great communication within our expert team and a genuine passion for people so that a first-class service is delivered by second nature.
Outside of work I am a social butterfly, spending time with my family and friends as well as seeking opportunities to meeting new people. However when it is time to unwind, you’ll find me in the kitchen baking which helps refocus my mind.
I am based at The Bower, London and joined Ashdown Phillips in November 2019.
I’m instinctively well-organised which helpful in my line of work! I enjoy coming up with processes and procedures and excel at spotting issues before they become emergencies.
What I love about Ashdown Phillips is that no-one is “too important” to talk to, everyone is approachable, happy to give advice, and no questions are dismissed.
I’m inspired by passionate people and outside of work I spend a lot of time cleaning, which is a no-so-secret passion of mine! I also enjoy musicals and spending time with my cat, Mango and keeping in touch with my family who all live abroad.
Assistant Facilities Manager
I joined Ashdown Phillips in 2016.
My favourite thing about our business is working well together as a team as well as gaining knowledge on the job. I’m inspired by a happy work environment, feeling part of a working family and the feeling of making a difference within a company. I always do my best to be personable and create good business relationships with colleagues, tenants, clients and suppliers’ alike.
I have been in the property industry for 15 years, I joined Ashdown Phillips in March 2020 and lead our team at The Bower in Shoreditch. At Ashdown Phillips, we have a bespoke approach when it comes to our clients and service partners, we also have a real passion for people. Individuals have freedom of expression, and a real drive for always being better which sets us apart from the rest. When I’m not in town, I spend time with my family, play a spot of golf and watch the football.
I have been with Ashdown Phillips since 2004.
I think we differ from our peers as we have the capabilities of a national provider but deliver a more personable service focusing on our clients, occupiers and service providers. The service we provide is bespoke and within reason we don’t have to follow a strict process driven approach.
I love what I do. Each day brings a new challenge that drives me to ensure we provide an excellent service that make us different.
I am based at The Loom, London. I was Assistant Facilities Manager before being promoted, before that Facilities Assistant and joined in 2009 as a Receptionist.
I believe that getting to know your building is key to managing it successfully and allows you to work closely and well with both the occupiers and the service providers.
I try and live the best life that I can, to be happy, understood and loved. One day I would love to travel.
I work at Eden Point in Manchester and joined Ashdown Phillips July 2020. At APP there’s always someone on hand to help with any questions and there’s a very supportive atmosphere across the whole company.
Drawing on my expertise, I enjoy making sure all visitors have the same great experience when they come to the building.
When I’m not at Eden Point I enjoy walking in the countryside with my wife and dog, Ted, enjoy barbecues with friends and being part of the local pool team.
Senior Facilities Manager
Since 2009, I have been based at Churchgate and Lee Buildings in Manchester.
The best bits of my job are the beautiful Grade II Listed Buildings I work in, the amazing team I have around me and that no two days are ever the same. The team knows how to work together and divvy up project tasks to gain the most from their group’s unique mix of knowledge and abilities.
The love and support my husband gives me inspires me in every aspect of life.
Studios & Marketing Manager
I’ve been working at Great Western Studios for five years. I started as a Receptionist and then worked as the Marketing and Media Manager before being promoted to the Studios and Marketing Manager in August 2020.
It’s an absolute pleasure to get to know our occupiers, hear about their businesses and work with a dedicated team. I think our success lies in great communication, a commitment to efficiency and by making sure that we are always approachable for our occupiers.
I’m also an artist and a maker so outside of the studios I love creating sculptures and installation for festivals and exhibitions.
I have been working at 35 Dale Street since October 2016. Being organised, friendly and knowledgeable are the three most important ingredients to being a good team.
I am very organised and enjoy having the responsibility to ensure buildings run successfully. I like to think I’m approachable and always happy to help.
Outside of work I enjoy spending time with my family, friends and my dog. My hobbies include interior design and DIY.
I joined Ashdown Phillips as building manager at No 1 Colmore Square, Birmingham, in October 2020. I love working with people and I find the emphasis on team work here really motivating. I believe that everyone has their own set of valuable skills that they can bring to the table and that we can always be learning from each other.
I am passionate about the customer experience and always take the time to put myself in other people’s shoes - seeing situations from all sides really helps when thinking about what would be best for both customers and colleagues. For me, trust, confidence and adaptability are the key ingredients for a successful team, as well as the ability to be humble, open and vulnerable with each other.
I have my own photography company which keeps me busy outside of work, along with my two cheeky little boys that keep me on my toes! When I can, I like to relax with my husband by enjoying a meal out and a nice glass of wine.
I joined the company in September 2019.
What makes Ashdown Phillips stand out is having a growth mindset throughout the company, leaders caring about employees and the high level of trust between colleagues. I love that I get the opportunity to develop, motivate and lead my team in delivering outstanding customer service day in, day out.
Being around passionate people is what inspires me, I find the energy contagious. My passions outside of work are swimming, reading and travel – Barbados is my favorite place in the world!
Studios & Marketing Assistant
I joined the team at Great Western Studios in October 2019 as a Receptionist and began my role as Studios and Marketing Assistant in August 2020. I work with a fantastic management team and my favourite part of the job is the feeling that I am truly helping our occupiers.
I am a practicing artist outside of work and have a small studio in Brixton. I also enjoy music, dancing, the sea, sun, delicious food and spending time with my wonderful family and friends.
I'm part of our reception team at Milton Park Innovation Centre.
Not only do I feel part of the team, but, I feel valued, encouraged and supported – this is the recipe for our success at Ashdown Phillips.
My passion for working with people extends outside of the park, where I have had training and experience as both an actress and drama teacher, as well as running my own cake business. So when I’m not scriptwriting or socialising, you can often find me quoting Shakespeare or singing musical hits to my bakes in the kitchen!
There’s nothing more inspiring than working and socialising with people who are passionate about what they do.
I am based at St Andrew’s House in Woking and joined Ashdown Phillips in 2010 as a Building Manager.
My expertise is in being approachable and resolving issues in a fair and logical way. I have an amazing team around me to turn to for support. Good time management and support allows me to be home for the kids’ bedtime during the week and to have weekends free for family time.
I’m inspired by seeing the team and company achieve great things and grow; I feel part of something special.
I joined the Great Western Studios team as Receptionist in June 2020. I really enjoy providing a welcoming atmosphere and friendly face to all our occupiers and visitors - it’s great to know that you’ve made a positive impact on someone’s experience at the site.
Our team specialises in great service. We are all believers in the importance of clear communication and always being respectful, which makes for a happy working environment for both us and our occupiers.
I love art, music, film, theatre and dancing, and in my life away from the office I find inspiration in my friends and everything that I am reading and listening to.
I am based at The Milton Park Innovation Centre and describe myself as reliable, approachable and customer focused. We make sure the customers needs are met, keeping communication open. We do our best to make occupiers and visitors welcome and confident to be able to approach reception with any questions or queries.
I like the way Ashdown Phillips conducts business. I am motivated by being appreciated for my efforts.
I am always inspired in life by my family and grandchildren.
Assistant Facilities Manager
At Ashdown Phillips, I witness the true spirit of a team that cares about clients and quality of work. The communication between individuals helps everyone to learn and to be better at what they do, and the proactive approach is something which really shone through from day one. Every day I am inspired to become better at what I do.
Outside of work I enjoy spending down-time with my girlfriend and our pet tortoise, Fluffy!
I joined the team at The Bower as Operations Manager in April 2021 and I love working for an organisation that values my input, in an environment where I am given space to grow.
I believe in the ‘3 Cs’ for brilliant service: communication, commitment and customer service. Being a part of a team that communicates effectively, is committed to working towards a common goal and strives for the best customer service possible is the my recipe for success.
Outside of work you can find me on the hockey pitch, at music festivals with friends or travelling as much as possible. Best destinations so far? Zimbabwe and Iceland!
I love providing an excellent customer experience and my favourite part of the job is meeting people.
I enjoy seeing my family in my spare time. We enjoy holidays, cycling, cinema, adventure sports, fun and games, visiting big cities and the great British countryside.
I am inspired by my family values of honesty and hard work. People who struggle all their lives to achieve success inspire me.
Assistant Centre Manager
Since June 2015 I have been the Assistant Centre Manager at The Milton Park Innovation Centre. I believe we are here to provide a brilliant service for our customers, whether that is organising meeting rooms or ensuring a toilet is fixed, we will try to find a solution with a smile and a can-do attitude!
Working part time works well with the balance of work and children – it means I can be there for them most of the time; sometimes I find coming to work keeps me sane!
I love my job as it is extremely varied and brings new challenges daily. I also have a fantastic team who support one another, we keep communication open and do our best to be flexible to make it work for everyone.
I am very committed to my role, however I do ensure I have time to switch off and recharge my batteries. When I can see my efforts benefiting the company and our customers, and this is recognised, it inspires me to work even harder.
Director & Head of Facilities Management
I became a Director in May 2019 having previously been a Senior Associate Director, Associate Director and Facilities Manager in my six years with the company.
I love being part of the Ashdown Phillips family and find the teamwork, passion and can-do attitude of my colleagues truly inspirational. It’s a joy to go into work every day; our collective knowledge and expertise makes the properties we manage brilliant places to own, occupy, visit and be involved with.
Getting the right work life balance is also very important. It helps us to stay healthy and maintain a sensible perspective so that we can enjoy everything to the full. For me that means spending quality time with my family and friends as well as cycling, walking and watching Southampton FC
I joined Ashdown Phillips in January 2020 and am based in Manchester across two sites in the Northern Quarter.
I really enjoy interacting day to day with our occupiers, solving problems and the feeling of accomplishment when we manage to exceed expectations. I love that our team is constantly finding ways to develop our customer engagement and increase our knowledge about the site and its needs. Ashdown Phillips has an amazing support system which has provided me with the tools I need to progress in my career.
Outside of work I enjoy exercising, from team sports to calisthenics and even handstands! When I’m resting, I love watching films and television and anything to do with comics.
I’m based at The Loom, London. My expertise lies in team-building and day-to-day operational security management within the diplomatic environment.
I love that I am the only limit to what I can achieve at Ashdown Phillips, as I have all the guidance I could wish for from my colleagues. I feel a sense of trust and belief in everyone to deliver and develop, without the limitations of any glass ceilings.
A work-life balance is encouraged by the business, which allows for sensible time management and a good home life.
Director & Head of Facilities Management
I joined Ashdown Phillips in 2015 as Facilities Manager and was promoted to Associate Director, Senior Associate Director and most recently Director in 2019.
At Ashdown Phillips we strive for excellence in everything we do; if we don’t know the answers we go and find them. I love being empowered to carry out my role and that everybody’s opinion is taken into consideration. I love the fact that no ceilings are placed on people’s development.
The supportive work-life balance encouraged by the business allows me to be flexible with the challenges of being a parent.
I started with Ashdown Phillips in February 2019 and work on a variety of properties across our northern portfolios.
I believe in creating fair relationships between clients and occupiers, where we can all work collaboratively to ensure a common goal and work hard to ensure that the properties we manage are safe, secure and welcoming for all our occupiers and visitors.
Outside of work I enjoy gaming, building computers, reading and swimming.
Senior Facilities Manager
I started at Ashdown Phillips in 2017 at Blenheim Court, Solihull. My expertise is in day-to-day operational management, in the commercial building and retail property environment. I am inspired by fresh challenges and feeling that I have accomplished my target.
I believe a team’s efficiency is based on how well they communicate. I also believe in value for money for our occupiers over lowest price for services.
I am inspired by seeing my son grow up to be a man, the challenges he faces and how he overcomes them.
Facilities Support Co-ordinator
I’ve worked for 20 years working in Facilities Management and believe my biggest strength is my adaptability, which is key to providing a brilliant service - especially in a fast moving industry like property.
Having a sense of purpose and clarity on what your goals are help to keep a team motivated and helps to ensure that our clients receive the best service possible. For me though, the key is being passionate about what we do.
In my spare time, I enjoy long walks with my two English Setters Ginge and Orla, and playing assistant to my partner who flies Raptors – even though my one biggest fear is birds!
I help with the day to day running of the 18-acre Digbeth site, covering all aspects of facilities management. I have been doing this job since 2015 and became part of the Ashdown Phillips team in 2021.
My priority is providing a first-class service to all customers and I believe my colleagues’ ability to adapt to different situations and provide solutions rather than problems is what makes us such an effective team.
I enjoy most sports, walking, music and reading, as well as spending time with my family and friends. I’m inspired to achieve as much as I can within my profession and am always looking to pick up other skills that could be relevant within my chosen career.
The key to a job in facilities is to identify problems and fix them as quickly as you can, or prevent them if possible. I love it when I am busy, the day goes quickly and I have a feeling I have achieved and accomplished a lot of things in a day.
I try to have meaningful daily achievements and enjoyment in each of my four life quadrants: work, family, friends and self. A calm approach, clear mind and positive thinking is key to a good overall balance in life.
I pride myself on the style and standard of customer service I deliver.
I believe that our engaged and well trained staff, as well as a desire to constantly improve the products and services we offer are the key to providing a brilliant customer experience. My favourite part of the job is when you get to stand back and see the fruition of the team’s hard work.
Outside of work, If I’m not visiting friends and family my favourite thing to do is spend the evening painting and drawing.
In 2017 I was promoted to Facilities Manager based at The Hub, Glasgow.
My aim is to provide a brilliant property management service. To achieve this, you must have a genuine passion for the job, good knowledge of the building and the service contractors, and great teamwork. I love to learn something new, and with support from the team I am thriving in all challenges I set for myself.
I relish the new challenges and opportunities provided here. I am fully focused and committed to being the best at what I do.
I am based at the R+ in Reading as the Building Manager. Before joining Ashdown Phillips in April 2021, I was an occupier at one of their managed sites, so I already had a good understanding of their ethos and commitment to great service.
My favourite part of the job is feeling part of a team and not just a name or number. There’s always someone you can call upon to point you in the right direction.
I’m a Disney fanatic and I love my holidays, especially to Florida and I also like to bake, sew and garden in my spare time.