Facilities Management
Once upon a time FM teams made sure the property worked and the Surveying and Accounting teams made sure it returned a profit. But we understand that things don’t work in isolation. We encourage complete connectivity between the teams and we find it yields much better solutions.
Like our Surveying team, our FM team has 'been around the block'. We encourage two things, primarily: freedom and support. By providing comprehensive training and ongoing mentoring we can trust our team of FMs to deliver a brilliant service to our clients. Our confidence in that approach gives them freedom to operate away from red tape and bureaucracy.We will always provide a dedicated FM to each multi-let office property and business park; sometimes we will dedicate more than one. We operate a buddy system, so there’s always someone with the knowledge and time to answer any questions our clients or customers may have. Our FMs need to know a lot, about a lot, and we are proud that they do.
Alan Scott
Facilities Manager
I have been doing this job since 2015.
I believe in communication, connectivity and professionalism. Without communication we will not achieve our goals, without connectivity we won’t hear our clients, and without professionalism we will not have a business. I love working at Ashdown Phillips as everyone makes me feel part of one big family.
I am inspired when the ‘impossible becomes possible’ – to tackle a problem and never give up, no matter how challenging.
Andrew Comfortt
Facilities Manager
Profile coming soon.
Dan Holsburt
Facilities Manager
Prior to joining Ashdown Phillips I was the Head of Security at Farnborough Business Park and really enjoyed helping with FM tasks which is what lead to this career change.
My favorite part of the job is the opportunity to work with such a wide range of people which enables us to share ideas, skills and knowledge between us. I like to acknowledge others strengths and treat my colleagues as equals.
When not at work, I enjoy spending time with my family and like to keep fit doing boxing.
Denise McDonagh
Receptionist
At The Milton Park Innovation Centre, we work hard as a team to provide a friendly, professional service to both occupiers and visitors to the centre. Our aim is always to achieve a warm informative experience. I have been in this role since 2014.
I love feeling part of a team and knowing that my work is appreciated.
I’m inspired to be part of a successful company and knowing that my contribution to the work place is appreciated.
Emma Board
Reception Supervisor
I enjoy working at Ashdown Phillips because I love how everyone is like one big family. Outside of work, I love going out for food, the cinema and long walks.
I always get up to dance to Mr Bright Side by The Killers.
If I won the lottery I would travel the world.
In a film of my life, I would love to be played by Julia Roberts, she is such a great a great actress and her films are amazing.
Emma Chawner
Receptionist
What I enjoy most about working here is the people. I find it easy to get on well with people and I have formed good friendships with those I work closely with. Outside of work, I enjoy the theatre, reading, walking, going out with partner, family, and friends
If I could be invisible for a day I would go to the theatres and see as many shows as I could!
If I won, the lottery I would either be sensible and pay off my mortgage or be extravagant and buy a yacht!
I would like to have been born in the 1900's - It would have been great to have experienced the roaring twenties as a late teenager/early twenty-something.
My favourite family tradition is games night – but really any time we’re all together!
Ewa Koperkiewicz
Assistant Facilities Manager
I am based at The Bower, London and joined Ashdown Phillips in November 2019.
I’m instinctively well-organised which helpful in my line of work! I enjoy coming up with processes and procedures and excel at spotting issues before they become emergencies.
What I love about Ashdown Phillips is that no-one is “too important” to talk to, everyone is approachable, happy to give advice, and no questions are dismissed.
I’m inspired by passionate people and outside of work I spend a lot of time cleaning, which is a not-so-secret passion of mine! I also enjoy musicals and spending time with my cat, Mango and keeping in touch with my family who all live abroad.
Francesca Paxton
Assistant Facilities Manager
I joined Ashdown Phillips in 2016.
My favourite thing about our business is working well together as a team as well as gaining knowledge on the job. I’m inspired by a happy work environment, feeling part of a working family and the feeling of making a difference within a company. I always do my best to be personable and create good business relationships with colleagues, tenants, clients and suppliers’ alike.
Gary Metcalf
Senior Associate Director - Head of Sustainability and Development to Management
I have been in the property industry for 15 years, I joined Ashdown Phillips in March 2020 and lead our team at The Bower in Shoreditch. At Ashdown Phillips, we have a bespoke approach when it comes to our clients and service partners, we also have a real passion for people. Individuals have freedom of expression, and a real drive for always being better which sets us apart from the rest. When I’m not in town, I spend time with my family, play a spot of golf and watch the football.
Hopeton Ferguson
Profile coming soon
Jake Anderson
Front of House
Profile Coming Soon!
James Wraight
Facilities Manager
I was drawn to Ashdown Phillips by the company values and the focus they place on taking care of and developing their team. I really enjoy being able to deliver an excellent level of service to our clients and occupiers and to be able to work with such a supportive and knowledgeable bunch of people. Outside of work I enjoy spending as much time as I can with my wife and kids, listening to every genre of music there is, cooking and going for walks. If I could have any exotic animal as a pet, I would have a giraffe. To keep it realistic, I would probably choose Keanu Reeves to play me in a film of my life because apparently we look alike – he'd just have to shave his head...
Jodi Evans
Facilities Manager
I am based at The Loom, London. I was Assistant Facilities Manager before being promoted, before that Facilities Assistant and joined in 2009 as a Receptionist.
I believe that getting to know your building is key to managing it successfully and allows you to work closely and well with both the occupiers and the service providers.
I try and live the best life that I can, to be happy, understood and loved. One day I would love to travel.
Jody Jordan
Receptionist
Profile coming soon
John Goodall
Caretaker
I joined Ashdown Phillips in October 2021 when they took over management of the Pond Street Complex in Sheffield. Outside of work, I enjoy walking my pooch ,visiting coastal resorts, and frequenting a good pub with food of course.
If I could be invisible for a day I would visit a tiger enclosure and observe the big cats. One of the scariest things I’ve ever done is feed big cats and dive with sharks – it was part of my bucket list at 50. I would love to have been born in the 1800s when technology as we know it was just being born.
Julie Gunther
Senior Facilities Manager
Since 2009, I have been based at Churchgate and Lee Buildings in Manchester.
The best bits of my job are the beautiful Grade II Listed Buildings I work in, the amazing team I have around me and that no two days are ever the same. The team knows how to work together and divvy up project tasks to gain the most from their group’s unique mix of knowledge and abilities.
The love and support my husband gives me inspires me in every aspect of life.
Katy Szum
Receptionist
I really enjoy working with Ashdown as everyone is so supportive and encouraging here, I have recently been asked to help out within the accounts dept. and the support I have received has been really amazing, it’s comforting to know that someone is always there to lend an ear at any time.
In my spare time I enjoy getting out into nature and going on long walks , I equally love to veg out in front of the telly on rainy days :)
If I were invisible for the day, I would go to Buckingham palace and see how the royals really live.
I would love to have a pet chimpanzee
Laura Chick-Comerford
Building Manager
I have been working at 35 Dale Street since October 2016. Being organised, friendly and knowledgeable are the three most important ingredients to being a good team.
I am very organised and enjoy having the responsibility to ensure buildings run successfully. I like to think I’m approachable and always happy to help.
Outside of work I enjoy spending time with my family, friends and my dog. My hobbies include interior design and DIY.
Lorna Wright
Flexible Workspace Manager
I joined the company in September 2019.
What makes Ashdown Phillips stand out is having a growth mindset throughout the company, leaders caring about employees and the high level of trust between colleagues. I love that I get the opportunity to develop, motivate and lead my team in delivering outstanding customer service day in, day out.
Being around passionate people is what inspires me, I find the energy contagious. My passions outside of work are swimming, reading and travel – Barbados is my favorite place in the world!
Louise Payne
Facilities Manager
Profile coming soon
Martin Randall
Facilities Manager
I am based at St Andrew’s House in Woking and joined Ashdown Phillips in 2010 as a Building Manager.
My expertise is in being approachable and resolving issues in a fair and logical way. I have an amazing team around me to turn to for support. Good time management and support allows me to be home for the kids’ bedtime during the week and to have weekends free for family time.
I’m inspired by seeing the team and company achieve great things and grow; I feel part of something special.
Marion Hollister
Receptionist
I am based at The Milton Park Innovation Centre and describe myself as reliable, approachable and customer focused. We make sure the customers needs are met, keeping communication open. We do our best to make occupiers and visitors welcome and confident to be able to approach reception with any questions or queries.
I like the way Ashdown Phillips conducts business. I am motivated by being appreciated for my efforts.
I am always inspired in life by my family and grandchildren.
Matt Goodey
Property Manager
At Ashdown Phillips, I witness the true spirit of a team that cares about clients and quality of work. The communication between individuals helps everyone to learn and to be better at what they do, and the proactive approach is something which really shone through from day one. Every day I am inspired to become better at what I do.
Outside of work I enjoy spending down-time with my girlfriend and our pet tortoise, Fluffy!
Michelle Schofield
Operations Manager
I joined the team at The Bower as Operations Manager in April 2021 and I love working for an organisation that values my input, in an environment where I am given space to grow.
I believe in the ‘3 Cs’ for brilliant service: communication, commitment and customer service. Being a part of a team that communicates effectively, is committed to working towards a common goal and strives for the best customer service possible is the my recipe for success.
Outside of work you can find me on the hockey pitch, at music festivals with friends or travelling as much as possible. Best destinations so far? Zimbabwe and Iceland!
Nikki Gibson
Senior Associate Director - Head of Flexible Workspaces
I love my job as it is extremely varied and brings new challenges daily. I also have a fantastic team who support one another, we keep communication open and do our best to be flexible to make it work for everyone.
I am very committed to my role, however I do ensure I have time to switch off and recharge my batteries. When I can see my efforts benefiting the company and our customers, and this is recognised, it inspires me to work even harder.
Paul Robins
Director
I became a Director in May 2019 having previously been a Senior Associate Director, Associate Director and Facilities Manager in my six years with the company.
I love being part of the Ashdown Phillips family and find the teamwork, passion and can-do attitude of my colleagues truly inspirational. It’s a joy to go into work every day; our collective knowledge and expertise makes the properties we manage brilliant places to own, occupy, visit and be involved with.
Getting the right work life balance is also very important. It helps us to stay healthy and maintain a sensible perspective so that we can enjoy everything to the full. For me that means spending quality time with my family and friends as well as cycling, walking and watching Southampton FC
Russell Jaycock
Director & Head of Facilities Management
I joined Ashdown Phillips in 2015 as Facilities Manager and was promoted to Associate Director, Senior Associate Director and most recently Director in 2019.
At Ashdown Phillips we strive for excellence in everything we do; if we don’t know the answers we go and find them. I love being empowered to carry out my role and that everybody’s opinion is taken into consideration. I love the fact that no ceilings are placed on people’s development.
The supportive work-life balance encouraged by the business allows me to be flexible with the challenges of being a parent.
Ryan Doyle
Facilities Manager
I started with Ashdown Phillips in February 2019 and work on a variety of properties across our northern portfolios.
I believe in creating fair relationships between clients and occupiers, where we can all work collaboratively to ensure a common goal and work hard to ensure that the properties we manage are safe, secure and welcoming for all our occupiers and visitors.
Outside of work I enjoy gaming, building computers, reading and swimming.
Sean Sollom
Senior Facilities Manager
I started at Ashdown Phillips in 2017 at Blenheim Court, Solihull. My expertise is in day-to-day operational management, in the commercial building and retail property environment. I am inspired by fresh challenges and feeling that I have accomplished my target.
I believe a team’s efficiency is based on how well they communicate. I also believe in value for money for our occupiers over lowest price for services.
I am inspired by seeing my son grow up to be a man, the challenges he faces and how he overcomes them.
Sharron Taylor
Facilities Support Co-ordinator
I’ve worked for 20 years working in Facilities Management and believe my biggest strength is my adaptability, which is key to providing a brilliant service - especially in a fast moving industry like property.
Having a sense of purpose and clarity on what your goals are help to keep a team motivated and helps to ensure that our clients receive the best service possible. For me though, the key is being passionate about what we do.
In my spare time, I enjoy long walks with my two English Setters Ginge and Orla, and playing assistant to my partner who flies Raptors – even though my one biggest fear is birds!
Tanya Triboi
Facilities Manager
The key to a job in facilities is to identify problems and fix them as quickly as you can, or prevent them if possible. I love it when I am busy, the day goes quickly and I have a feeling I have achieved and accomplished a lot of things in a day.
I try to have meaningful daily achievements and enjoyment in each of my four life quadrants: work, family, friends and self. A calm approach, clear mind and positive thinking is key to a good overall balance in life.
Therasa Willis
Receptionist
Profile coming soon
Simon Dunne
Operations Manager
I help with the day to day running of the 18-acre Digbeth site, covering all aspects of facilities management. I have been doing this job since 2015 and became part of the Ashdown Phillips team in 2021.
My priority is providing a first-class service to all customers and I believe my colleagues’ ability to adapt to different situations and provide solutions rather than problems is what makes us such an effective team.
I enjoy most sports, walking, music and reading, as well as spending time with my family and friends. I’m inspired to achieve as much as I can within my profession and am always looking to pick up other skills that could be relevant within my chosen career.
Siobhan Platt
Receptionist
I joined Ashdown Phillips when they took over from the old company at The Custard Factory and it’s been great so far.
I have to beautiful children Hugo (8 boy) & Harlow (6 girl) so outside of work its very much go go go. Football , swimming, ballet, horse riding and i love it. We love traveling and doing something new each week Family is very important to me and making special memories!!
I would love to have been born in the 60’s; the fashion, makeup and hair was just a vibe everything!!!!
When I was 18, I went to work in Spain on my own on a horse-riding camp. Even though I'm fluent in Spanish, not knowing anyone and being on my own was scary. That changed very fast, it was amazing.
My favourite family tradition is meeting up for a drink on Christmas day with my nan & granddad, other family members in the same pub my grandad has gone to for years.
Thomas Love
Facilities Manager
In 2017 I was promoted to Facilities Manager based at The Hub, Glasgow.
My aim is to provide a brilliant property management service. To achieve this, you must have a genuine passion for the job, good knowledge of the building and the service contractors, and great teamwork. I love to learn something new, and with support from the team I am thriving in all challenges I set for myself.
I relish the new challenges and opportunities provided here. I am fully focused and committed to being the best at what I do.
Tara Holleyhead
Venue Manager
I pride myself on the style and standard of customer service I deliver.
I believe that our engaged and well trained staff, as well as a desire to constantly improve the products and services we offer are the key to providing a brilliant customer experience. My favourite part of the job is when you get to stand back and see the fruition of the team’s hard work.
Outside of work, If I’m not visiting friends and family my favourite thing to do is spend the evening painting and drawing.