Our Accounts team requires specialist skills, and acute attention to detail regardless of whether they do Client Accounting, Accounts Payable, Treasury or Credit Control. All have an exceptional ability in building client relationships. We focus on providing a best in class service to our client.
Our Accounts team work closely with our Surveying and FM teams to build and manage incredibly complex service charge budgets. They often include direct charging, sub-metering, void units, Landlord void costs and so on. It is crucial that our team is expert and focused on the detail. They provide financial accuracy and timeliness whether collecting tenant payments, creating financial reports or managing internal controls they have the skills needed to successfully manage the portfolio. We ensure regulatory compliance with RICS.Say ‘Credit Control’ to most people and an image of threatening non-payment procedures is conjured up. Not at Ashdown Phillips. Our team treats Credit Control as a service, building one-on-one relationships between our Accountants and Occupiers. This approach means we are first, not last, to find out when an occupier might be struggling, so we can work with them to understand the problem and present a joint solution to our Clients.
Our aim in Credit Control is to provide the best service we can for our clients and occupiers.
We offer a friendly, consistent and personal service, backed by experience and understanding of the challenges and quirks of the property management field. I love the friendly, supportive, and very consciously close knit and professional team atmosphere here. Outside of Ashdown Phillips I am a keen poker player, a Netflix addict and a voracious reader.
Service Charge Accountant
Before being promoted into my current role, I was an Assistant Client Accountant. Before that, I was Treasurer for a year.
My expertise comes from the training I have received and the knowledge that has been passed down to me by others.
I love the team I work with and the atmosphere they help create. I believe that communication, dedication and compassion are our most important qualities as a team; they allow us to work more like a family than a company and provide a much more cohesive service for it.
Senior Client Accountant
I am based at Pippingford. I have been doing this job since June 2017. Before joining Ashdown Phillips, I was a Client Accountant at Savills and at Munroe K Asset Management.
I believe a good team needs to be committed, well organised and work closely together. My inspiration comes from other people; I love to see people happy and I feel great when I can do a good job for my clients, who appreciate it.
My life outside of work is largely spent with my husband and two Toy Poodles. We enjoy exploring the countryside and coming home to a good movie.
Senior Client Accountant
I started at as Client Accountant and was promoted in October 2019. Our focus on excellent customer service and great internal communication make us a brilliant team.
I am inspired by people who show extraordinary kindness towards others and by those who persevere in the face of adversity. I love working with our clients – my favourite part of the job is when they are delighted with our service.
When I’m not in the office, I enjoy time with my family and friends from church.
Assistant Client Accountant
I started with Ashdown Phillips in January 2018 and I am based at Pippingford.
Communication, teamwork and respect are essential to good working relationships with shared aims and objectives. My favourite part of the job is being part of a focused team and gaining knowledge in a happy environment.
Outside of work I love to travel, see friends and go to the theatre.
I am inspired by our supportive team who help each other to achieve our goals.
Credit Controller & Office Manager
I have been working at Digbeth since 2012 and became part of the Ashdown Phillips team in 2021.
I am happiest working with my colleagues to resolve problems, ensuring we achieve the best possible outcome for our occupiers and clients. For me, communication and a good understanding of what our occupiers need are essential for providing a brilliant service.
Family is a big part of my life – I always like to make sure my friends and family are happy and well and I love sending little gifts in the post to let them know I am thinking of them!
Accounts Payable Assistant
I joined the Accounts department in September 2020 and immediately felt like a part of the team thanks to the warm welcome and support offered by my colleagues. People look out for each other and there is always someone to ask if you need some advice.
I think that this is what helps us stand out and enables us to offer a great service - everyone pulls together to ensure that our customers are happy and you never feel like you are on your own if you have a problem.
In my free time I enjoy spending my time with my friends and family (and running around after my 4 year old!). We have recently moved to the south coast and enjoy spending as much time as we can at the beach or finding a new coffee shop to visit – I love coffee!
Senior Client Accountant
I've been with our company since 2008. Before being promoted into my current role, I was a Client Accountant. Prior to that I was our Treasurer and also worked in Accounts Payable for two years.
The things that make us a brilliant team are: commitment – wanting to be part of the team is vital; interest – taking interest in the type of business we work in and; communication – communicating with colleagues, clients and occupiers is crucial.
Our hard work never goes unnoticed. We are respected and this gives me the drive to push myself.
I find the expertise of the Client Accounting team to be invaluable. It’s great to be part of a team who are always talking to each other to resolve any issues and who are always transparent with the client.
At Ashdown Phillips it’s a real team effort, people are always happy to help. It creates a relaxing atmosphere and place where I want to succeed.
Balancing work and life is important to me, I want to be an inspiration to my son in the same way my father was an inspiration to me.
Senior Client Accountant
I started at Ashdown Phillips in 2017 and was promoted to my current position in May 2021.
It’s really brilliant to be surrounded by a team of people that are great at their jobs. I have found that the best part of the job is the atmosphere and culture of the company. Everyone is so friendly and always smiling and they always want to help.
Everyone works so well together, I aspire to achieve the same excellent standards everyone else.
Since starting my role in April 2021 I have found that communication has been key, especially when we have been working remotely. The great thing about Ashdown Phillips is that even when we are not in the office together, there is always someone on hand to help and answer any questions you have.
I am an avid skier, sailor and gym goer – put me up a mountain or on the water and I’ll be happy! Arnold Schwarzenegger is a big inspiration for me. He could barely speak English but managed to become the biggest star of his generation through hard work and dreaming big.
I have been working at The Custard Factory since 2017 and became part of the Ashdown Phillips team in 2021.
I would describe myself as methodical, organised and sharp and I think that integrity, diligence and most of all teamwork are the key ingredients to providing a great service.
Family and friends mean the world to me and I love nothing more than meeting up for cocktails to hear the latest gossip!
I started at Ashdown Phillips in 2008. Although I joined as a Credit Controller I now work in Treasury.
I feel that I am able to help with most queries that an occupier might have and can assist my colleagues too. To me working as team is always supporting each other in what we do. To be brilliant, we must be trustworthy and honest.
I love working at Ashdown Phillips as we are like a family. Family is important to me, my mum is my inspiration; even though she's had two strokes and is elderly, she still enjoys life.
I joined Ashdown Phillips as an external consultant in 2018 before moving into my current role in November 2020.
What’s great about Ashdown Phillips is that you feel connected to all areas of the business and I work closely with our facilities managers, surveyors and support team to ensure we provide our clients with the best possible service.
Outside of work, I enjoy spending my time with my family and I love to play sport, especially football – I’m a big Chelsea fan!
I started with Ashdown Phillips in January 2018. Communication is key within any work place, and at Ashdown Phillips that’s what we are great at. My favourite part of the job is working with such an amazing group of people.
Outside of the office, I enjoy anything that gets me out of the house such as going to the cinema, seeing friends or going on day trips.
My parents inspire me; they’ve taught me to work to achieve my goals.
I am one of the Founding Directors and Company Secretary, based at Pippingford. I act as a link between all teams within the business, coordinate and encourage robust application of policies and procedures, and ensure compliance with best practice.
I’m inspired when I see the shared values amongst the Directors. I am motivated by our ability to support each team member, and by seeing them happy.
I am active outside work, making time for hobbies such as skiing, cycling, sailing and mountain walking. The mountains and the sea re-balance energy levels from the pressures of work.
I started in May 2018. I am part of our Treasury team and love this position as I get to apply my problem-solving skills to work out tricky matchings of income received.
Sport is a big interest of mine, especially football. I’m a Man United fan, much to many people’s disappointment in the office. Knowledge, diversity and uniqueness makes us who we are and enables us to provide a brilliant service to our clients.
I am a Treasury Assistant based at Pippingford Manor and started in September 2019. I love the family feel of the company, which also extends to our relationship with clients.
For me, teamwork, trust and communication are the key ingredients to creating a brilliant team, as it shows professionalism and creates a positive working environment.
Outside of work I love to practice yoga, read and travel.
Senior Client Accountant
I am a Senior Client Accountant, based at Pippingford and I have been doing this job since November 2017.
My favourite part of the job is working with an experienced team who are always happy to help and support the colleagues around them, which in turn provides a better service to our clients.
I am inspired by the team around me to complete my work to a high standard as well as being able to help others.
Outside of work I enjoy watching and playing football as well as exploring different parts of the U.K. through hiking and camping.
I love to problem solve; being able to resolve an issue which demands a high level of skill to complete is right down my street.
Here at Ashdown Phillips, we believe in good teamwork, communication and a zest for learning and progressing. My favorite part of my job is working in such a positive environment and it’s my family who inspire me to progress in my career. They’ve taught me that with a positive attitude you can succeed.
Assistant Client Accountant
I joined Ashdown Phillips in September 2019 and I am based in Pippingford.
My favourite part of the job is coming into a family feel environment everyday where the team works closely and effectively together. At Ashdown Phillips they encourage you to push yourself, so I am excited to start my career and find out what I can achieve.
Outside of the office, I enjoy going on days out, experiencing new things and spending quality time with my family and friends.
Service Charge Assistant
I joined in February 2018 and was promoted to my current position October 2018.
I enjoy working in such a lovely team, where each and every person goes above and beyond. This is shown by everyone across our business and inspires me to be the best I can be.
I believe we are brilliant due to our communication, dedication and organisation. It is only when we all work together that we can provide the excellent service that we do.
Credit Control Manager
I have been with the company since 2013 and was promoted to Credit Control Manager October 2018.
As a team our expertise is being able to help our colleagues. I love the fact that we are like a family. Everyone looks out for each other and we pull together to get the job done.
The company is family driven and works to make the balance of life and work stress free. I work 4 days a week and want to prove to my daughter that you can achieve anything in life with hard work and the right attitude.
Director - Head of Client Accounting
Having worked in property all my life I believe the Accounts team at Ashdown Phillips to be the best I have worked within, and it’s those and other people in Ashdown Phillips that makes me enjoy the job.
I am motivated to grow my career and inspired when I know I’ve done something well, enjoyed doing the task, have helped others and know I am appreciated. I have a strong commitment to building my family life and achieve a good work life balance.
I hope to achieve the same outstanding level of expertise that I am surrounded by.
We work hard, but we appreciate each and everyone’s role and effort. We have excellent communication with colleagues and those who we work hard to provide a service to. I think we are brilliant and I love being amongst those who have a genuine enthusiasm for what they do each day.