Edmonton Green Shopping Centre, London, is now an approved member of the Enfield Dementia Alliance, meaning that their work towards becoming a dementia-friendly community has been recognised by the Alzheimer’s Society.
The centre aims to be a destination where people with dementia are understood, respected and supported, ensuring that their visit is as enjoyable and hassle-free as possible.
Not only have the centre management team undertaken dementia-friendly training, but three members of staff have signed up to be Dementia Friends, offering extra support to those who need it. Information and guidance have also been distributed to retailers and the centre now provides a dementia-friendly map for those that need it.
Rebecca Bird, Retail Manager at Edmonton Green says of the scheme:
‘It’s important to us at Edmonton Green that we are ready and able to support all members of our community, including those who are living with dementia. The training has really boosted the skills and confidence of the staff and the Alzheimer’s Society have been a fantastic partner to learn from. Our customers are at the heart of everything we do and we are really passionate about making their experience the best it can be.’
You can find out more about the actions the centre is taking and download the dementia friendly map at www.edmontongreencentre.co.uk/dementia-friendly