We can’t change the planet. But we can change the planet we operate in. We can use our influence with clients, occupiers and colleagues to reduce the impact we have as a business and in the buildings we manage.

We focus on the reduction of consumption: be that energy, water or waste. We carry out environmental impact assessments on properties to help analyse current data and look for ways to achieve improved results. We have an in-house utility team that looks at trends, celebrates successes and responds to opportunities. We also work on ways to ensure we are aligned to the sustainability actions and targets of our clients, occupiers and service partners. We actively engage with our clients to understand their requirements such as their Net Zero pathways. We also engage with occupiers to obtain their utilities consumption and waste data so we can support them with their own environmental impact.

We aim to ensure the health and wellbeing of our team and give them the tools to excel in their role. We do this whilst ensuring there is equity for our people and the communities we work in.

Our people are our most important asset and we are committed to promoting and protecting their health & wellbeing. As a company, we have pledged to promote five simple things we can do to build resilience and boost our wellbeing: Be Active, Keep Learning, Give, Connect and Take Notice.

We have a Mental Health First Aid and Mental Health Ambassador programme. Taking care of our mental health both in and out of the workplace is an increasingly important issue, this initiative is designed to promote staff wellbeing and to make our workplace a happier, healthier and a more productive place to be. Our Mental Health Ambassadors are there to listen and offer support in a non-judgemental and confidential capacity.

We respect and celebrate the diversity of our people. We understand that with diversity comes new ideas, different ways of thinking and positive attitudes. By embracing all that our people bring, we grow confidence in individuals, which in turn delivers real business benefits. This is not just a policy; it is part of our practices.

We aim to give our people the tools to effectively deliver our sustainability strategy and embed it into our day-to-day operations.

Our practices are the foundation that enables us to deliver on our responsibility for our planet. Whether it is in collaboration with our partners, through our internal processes or knowledge sharing through training and internal forums, we have a framework to support all our people.

We also recognise that we have the ability to use our skills and resources to support charities and local groups. Whether that be through fundraising for one of our nominated charities or by supporting local groups and communities at the buildings we manage. In 2023, we raised over £10,000 for Refuge, Mind and Cancer Research UK. In 2024 our team has voted to support Macmillan, Alzheimer’s Society and Healing Little Hearts. Throughout the year, our buildings support multiple local charities and each year are part of One Great Day.