Trainee Property Manager – A number of roles across some our core office locations:

London and East Sussex

Do you have a passion for commerce and would like to work in the Property Industry?

We’re looking for someone who is determined, driven, and enthusiastic—someone who thrives in a busy, fun, and energetic environment and who is eager to learn all aspects of Property Management.

As a niche Property Management Company, this position will be suited to a Graduate or someone with at least two years’ work experience who has a passion for Commercial Property and wants to start a new career in Property Management.  This is a fantastic opportunity to learn by working on dynamic portfolios of properties alongside some amazing professionals.  You will receive specific training both on the job and as part of our structured training programme…

Role Outline

The role of Trainee Property Manager will involve you working closely with the Head of Department and the rest of the Surveying team.  You will be involved in delivering a seamless experience for our Occupiers and Clients, in partnership with the Facilities Management, Accounting, and other teams.  Our properties are located throughout the UK, and regular travel to sites will be required. The opportunity exists for the candidate to take their training further and become RICS qualified.

Every day is different in Property Management but working closely with a more senior colleague, roles will include:

• Providing advice to clients regarding the effective management of their properties, particularly matters pertaining to Landlord and Tenant issues.
• Reviewing properties and suggesting and/or implementing positive changes to improve and increase the value of an asset.
• Work as part of a team to ensure that all aspects of the property portfolio are effectively managed and run efficiently, including credit control.
• Creating and managing service charge budgets, ensuring costs are properly allocated against the respective property schedule, advising clients about service charges, and reporting as required.
• Providing the interpretation and corresponding enforcement of lease provisions, including service charges, repairing obligations, and user clauses.  Reviewing, interpreting, and advising on tenant applications.
• Data management, ensuring the data held on our Property Management System is up to date.
• Preparing reports for clients, including net operating income, arrears, property inspection reports, and quarterly property reports.
• To assist the Facilities Management teams in the compliance with all statutory and internal obligations applicable to the ongoing occupation, operations, and maintenance (including project work) of the portfolio.
• Maintain, establish, and develop appropriate relationships and communication channels with occupiers, colleagues, and other stakeholders (including members of the client’s professional teams, for example, solicitors, architects, and building surveyors) to ensure that service levels are maintained and improved.

Personal Specification

These are the minimum key areas of knowledge, skills, and experience. Previous experience of Property Management is not a necessity in this role.  We want to find the next member of our amazing team; full training and support will be provided.

• Excellent organisational skills, self-motivated, and able to work on own initiative.
• Confident in negotiating and problem-solving.
• Excellent time management, able to meet tight deadlines and respond to urgent requests.
• Ability to maintain one’s own calendar and prioritise inspections, appointments, and workload.
• Excellent interpersonal and communication skills, able to effectively communicate at all levels and operate comfortably as part of a multi-skilled team, with the ability to write concise letters and reports.

A bit about us

People are at the heart of everything we do!

We believe property management should be done brilliantly. We all bring different skills, alternative ways of thinking, and different life experiences to our business. We work hard to ensure our values are the cornerstones of our company and to ensure they are at the forefront of everything we do. It’s this balance of our different backgrounds and shared beliefs that makes us a brilliant, diverse, and connected team.

We have a responsibility to deliver a positive and sustainable impact for our planet whilst we deliver brilliant property management. We can’t change the whole world, but we can have a huge impact on the areas we operate in. To deliver a sustainable impact on our planet, we support our people in many ways. Whether that is through our Mental Health First Aid and Ambassador programme, offering wellbeing days to everyone, our benefits package, or providing resources throughout the year, we aim to promote and protect our health and wellbeing at the same time as respecting and celebrating our diversity.

In the UK, we spend on average over a third of our time in work, so it is incredibly important that we create an environment where our team feels happy and fulfilled when working with us.  As a family business, we work to keep this ethos and sense of belonging running through the business as we grow. We want our teams to feel supported and offer flexibility where possible to support people to achieve a balance between work and home.

We commit to providing a safe, secure, and respectful environment for all of our people, where they are empowered to make decisions and they can take pride in their work and the wider business.  We provide feedback and recognition to help everyone reach their full potential and reward brilliance across the business via our Dare to be brilliant programme.

Our team is supported by a health & wellbeing programme which complements our values, offering a wide range of initiatives as well as organising our team events over the year, which always result in a lot of fun & laughter and help keep the team motivated!

We will help you develop and achieve your goals; we invest in our people to ensure that your talents are being fully utilised and ensure we continue to provide a first-class service to our clients.