New signage for ‘invisible’ disabilities installed at four of our shopping centres - Ashdown Phillips & Partners
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New signage for ‘invisible’ disabilities installed at four of our shopping centres

In support of the Crohn’s and Colitis UK campaign to change signage in public lavatories, we can proudly say that we have added new signage to our accessible toilets in four of our shopping centres across the country. This is to reflect the ‘invisible nature’ of some disabilities.

The new signage is now on display at: Idlewells in Sutton-in-Ashfield, Market Gates in Great Yarmouth, Middleton near Manchester and Clyde Shopping Centre in Clydebank - using the strapline: ‘not every disability is visible’. Crohn’s and Colitis UK have been campaigning to raise awareness of invisible disabilities with the aim to improve the quality of life for those suffering with Crohn’s Disease and Ulcerative Colitis.

Andrew Forrester, one of our Associate Directors and Centre Manager at Clyde Shopping Centre, has commented:

“We want to make sure all of our customers feel comfortable when visiting our shopping centres. We’re delighted to install these new signs that help to both increase awareness that not all disabilities are visible and to ensure that anyone who needs to, can feel confident using our accessible toilets. Following the installation, we have had excellent feedback from our customers.”

Andy McGuinness, Campaigns Manager at Crohn’s and Colitis UK said:

“It’s a fantastic step by Ashdown Phillips to install the signage in their shopping centres, helping thousands of its customers with hidden disabilities. Crohn’s and Colitis UK hear of far too many people that are abused for using the accessible toilet facilities they need. Which is why installing this new signage reminding people that not every disability is visible, is so crucial by tackling stigma and giving those with hidden disabilities that extra bit of confidence to get out of their house to go shopping.”

Well done to all our Centre teams for organising.